Shipping & Returns



Shipping


Custom T-Shirts
may take up to 3 weeks during peak season starting from approval artwork to delivery.

 

Custom Sublimation Jersey Tops may take up to 8 week starting from approval artwork to delivery.

 

We will ship orders out of the Greater San Antonio with additional shipping charges. Job orders in the Greater San Antonio area will be delivered to the desired location in San Antonio area.

 

*If you wish to pay for expedited shipping you may contact us at (210) 326-4306 prior to ordering for availability.

 

 

Returns


Custom Designed Products


You may return products which have been custom designed for the following reasons:

 

1. Size received is different from that which you ordered by more than 2cm.

2. Custom product has flaws or defect in the design.

3. The garment is damaged.


Stock Products (blank or unprinted items)

 

You may return product to us within 14 days of receipt for the following reasons:

 

1. If you have ordered a product from our stock designs or catalog which was not customized for you, providing it is unworn, undamaged, and it is in the original package.


2. If you wish to return or cancel an item please email us with details to receive a returns number and return address at lou@1stjmbproductions.com.

 

Refunds


All refunds will be made via the payment method.